12:00 PM - 1:30 PM MST
Business 101 Lunch & Learn: Customer Experience & Retention
Join us for our Business 101 Lunch & Learn on April 29th at Noon, designed to provide practical tools and strategies to help you start, strengthen, and grow your business.
This session will feature Ben Clayton, Owner Operator of Chick-fil-A Saratoga Springs, who will share insights on Customer Experience & Retention—two of the most important drivers of long-term business success.
Ben will discuss proven strategies used in one of the most recognized customer service brands in the country and how businesses of any size can apply these principles to build stronger relationships with customers and keep them coming back.
This is a great opportunity to learn, connect with fellow business owners, and walk away with actionable ideas you can implement right away.
Event Details
📅 Date: April 29
🕛 Time: 12:00 PM
📍 Location: Valley Crossroads Chamber of Commerce
3688 E Campus Drive #101
Eagle Mountain, UT 84005
About our Presenter:
Ben Clayton is a local owner-operator with Chick-fil-A, currently leading the Saratoga Springs location, which he has operated for the past three years. Prior to that, he spent four years operating the University Mall location, where he developed a strong foundation in team leadership, operational excellence, and customer experience.
A graduate of Brigham Young University, Ben also brings professional experience from Fortune 500 companies and entrepreneurial ventures before joining Chick-fil-A. He is passionate about delivering exceptional service, developing high-performing teams, and creating environments where both guests and team members feel genuinely cared for. He believes that consistent, intentional hospitality is the key to building lasting customer loyalty and long-term business success.